Real residences
Property pages use the current listing photography, rates, amenities and location information managed through the site.
About Mercy
Mercy is the person guests speak to when choosing a residence, preparing for arrival or working out what to do nearby.

Hosted directly
Mercy Luxurious Home is built around direct communication. The residences shown on the website are the current homes being offered through the service, and guests can speak to Mercy directly when they need help comparing locations, extending a stay or understanding what is nearby.
That same local perspective shapes Mercy’s Guidebook: a practical shortlist of Nairobi restaurants, celebration spots, neighbourhood landmarks and places worth making time for during a stay.
Mercy at a glance
Mercy’s role in the stay is practical: helping guests choose between current Nairobi residences, answering questions before arrival and providing a direct point of contact when plans change.
What the service is built around
Guests should be able to see the real residence, understand the rate, know the neighbourhood and have a person to contact if plans change.
Property pages use the current listing photography, rates, amenities and location information managed through the site.
Questions about the residence or an upcoming booking can go directly to Mercy instead of through a generic support queue.
Neighbourhood pages and Mercy’s Guidebook help guests understand what is around them before they arrive.